Cookie Policy

BY CONTINUING TO USE AUTHENTICAYURVEDACENTRE.COM AND ITS SERVICES, YOU AGREE TO THE COOKIE POLICY DESCRIBED HERE. PLEASE DO NOT USE THIS SITE IF YOU DO NOT ACCEPT THE USE OF COOKIES AND OTHER SIMILAR TECHNOLOGIES.

Authenticayurvedacentre.com uses cookies to learn how you interact with our website content and thus improve your experience while visiting the site. The cookie control system enables the user to choose whether to allow or disallow the use of cookies on their browsing media. This adheres to the legislation requirements of the sites to receive specific consent from the users before reading files such as cookies on their device.

This Cookie Policy explains how cookies and other similar technologies are being used on Authenticayurvedacentre.com. This may be updated from time to time and be sure to check it periodically in order to get informed about the latest practices involving cookies and other similar technologies used.

What is a Cookie?

Cookies are small text files that a website asks the browser to store on your computer or device. This allows the website to recognize your device while the user is accessing the website. Cookies are used for different purposes such as customizing a website for a specific user, helping the user with website navigation, enhancing the user experience, remembering the login information and actions or preferences of a user.

The two types of cookies used are: Session cookies and Persistent cookies.

Session cookies can be termed as temporary cookies that are placed on your browser when you are accessing the website, and expire when you close the browser.

Persistent cookies are stored on your desktop or device and remain as such even after you close the browser or restart your device. It gets expired at a fixed point in time or gets removed if you manually delete them.

Both first-party and third-party cookies are being used by our website. Cookies issued by us from our domain Authenticayurvedacentre.com are called first-party cookies. Cookies issued by third-party domains or via our domain on behalf of third-parties are called third-party cookies.

Cookie Types

Following are the cookie types used by our site and its purposes.

How Do We Use Other Tracking Technologies?

Apart from cookies, other tracking technologies including web beacons and pixel tags may be used on the website that helps us to customize and improve your site experience. A web beacon or pixel tag is a graphic image embedded in a website or email that alone or in conjunction with cookies provides information about your usage or interaction with Authenticayurvedacentre.com. The analysis they provide helps us to improve the efficiency of the content, website format, and email communications.

Control of Cookies

Though almost all browsers are set to accept cookies by default, you can adjust your browser’s setting to reject the cookie or alert you when a cookie is placed on your device. Please remember such actions could affect the functionality of the website. That is, if you disable the cookies, it will impact your experience while visiting the site, for example, you may not be able to access certain areas of the website.

Privacy Policy

Securing your privacy is important to Sivasoorya Ayuryoga Heritage Pvt. Ltd. aka Sivasoorya Ayurveda Healing Ashram. We are committed to letting you know how your personal information is being used and to making only responsible use of your data. References to “we”, “us” or “our” in this Privacy Policy are references to Sivasoorya Ayurveda Healing Ashram. Please remember to check the Privacy Policy periodically as this may be updated from time to time. Links within our website https://authenticayurvedacentre.com/ to other websites are not covered by this Privacy Policy. 

Information about you:

You will be requested to provide your personal information when you enquire about our services or register with us. This may include your name, email address, country of origin, date of birth, gender and phone number. Some additional and non-personal information may also be asked.

Our Use of Information:

The personal information collected from you will only be used for the purpose of processing your requests in order to provide you with the particular service requested.

The information will be shared with our partners and other carefully selected organizations which we think may be of interest to you.

Security:

Reasonable precautions will be taken to prevent the loss, misuse, or change of information you provide us.

We will be reaching you through email for all communications in connection with this service. No communication (other than payments where applicable) will be made via an encrypted form unless you request for it and provide the certification that will enable us to communicate with you in that particular way. Emails unless encrypted are not completely secure means of communication. Though we aim to keep our systems and communications fully protected against viruses and harmful effects, we cannot ensure making totally virus-free communications.

Other Information:

If you would like to update or correct the information you have provided with us, or would like to remove anything from the existing data, then please mail us at info@sivasoorya.com.

Terms of Service

Terms of Service Updated April 2021

The domain name www.authenticayurvedacentre.com (hereinafter referred to as “Website”) is owned by Sivasoorya Ayurveda Healing Ashram and the term “We”, “Us”, “Our” shall mean Sivasoorya Ayurveda Healing Ashram. If you use any of the services of the website or register with our website, you have to agree with our terms of service. We reserve all the right, at our sole discretion, to alter, correct, add or take out portions of the Terms of Service, at any time and without any prior notice. You will need to check the Terms of Service periodically to see if there are any updates or changes.

ACCESSING, BROWSING OR USING THE WEBSITE ANOTHER WAY IMPLIES YOUR AGREEMENT TO ALL THESE TERMS AND CONDITIONS, SO PLEASE GO THROUGH THE TERMS OF SERVICE CAREFULLY BEFORE PROCEEDING.

By accepting the Terms of Service, you also accept and agree to be bound by Sivasoorya Ayurveda Healing Ashram as amended from time to time.

MEMBERSHIP ELIGIBILITY

If you are under 18 years of age, you are not allowed to register as a user of the Sivasoorya Ayurveda Healing Ashram website and shall not transact or use the website. If you are a minor and still wish to use or transact on the website, it shall be done by your legal guardian or parents. If in any way we discover that you are a minor, your membership will be terminated or we refuse to provide you with access to the website.

YOUR ACCOUNT AND REGISTRATION OBLIGATIONS

Maintaining the confidentiality of your username and password is your responsibility and so you will be responsible for any activity that occurs under your username and password. We have reasonable grounds to suspect if any information provided by you is incorrect, incomplete or not current or not in accordance with these terms of service. We deserve the right to suspend or terminate your membership on the website or refuse to provide you the access.

COMMUNICATIONS

When you send email or communicate with us through a website contact form, you agree that you are communicating with us through electronic media and you consent to receive all the communications through the electronic media or otherwise from us periodically when required.

USE OF THE WEBSITE

You agree and confirm that you shall be strictly governed by the following principles while using our website.

(1) You must not display, modify, publish, update, or share any information which:

1. belongs to someone other or to which you don’t hold any rights to
2. is deceptive in any way
3. is abusive or displeasing to the online community such as sexually harassing content or content that promotes racism, hatred, or physical harm of any kind.
4. involves the transmission of “junk mails”, or “spamming”
5. promotes illegal activities
6. violates any third party’s rights
7. unauthorized copy of someone else’s copyrighted work
8. contains restricted pages
9. gives instructional information about illegal activities, etc.

In short, you must not use the website in any way that is illegal, or harmful.

(2) While using the website, you must not take any action that may cause damage to the website or deterioration of its performance and accessibility.

(3) You must not use the website to transmit, copy, store, distribute, or publish any material that consists of a computer virus, spyware, or other malicious computer software.

(4) You must not access the website using any robot or other automated means

(5) You are not allowed to use the data collected from our website for any marketing activity

(6) You need to ensure the information you share with us through the website is true, accurate, complete, current, and non-misleading.

PAYMENT AND CANCELLATION POLICY

By using our website www.authenticayurvedacentre.com, you agree to our payment and cancellation policy.

Online Payment and Cancellation

A reservation deposit or advance payment is mandatory to reserve your spot in the ashram. The remaining payment should be paid upon arrival at our center. Payment can be made either through the payment gateway of our web page or through our bank account.

Offline Payment and Cancellation

The reservation deposit is a must for making a reservation in our retreats and the remaining fee should be paid upon the arrival at Sivasoorya Ayurveda Healing Ashram. If a cancellation is made, the reservation deposit will be forfeited.

One can do the payment via Payment Gateway, Card or Online Bank Transfer. Please note that we accept Visa and Mastercard.

Refund Policy

Guests need to inform us via our email info@sivasoorya.com for any amendment or cancellation of reservations.

Retention charges will be taken for any amendment or cancellations of reservations.

The reservation deposit is non-refundable under any circumstances.

In case if you have made full payment for the Ayurveda treatments in advance, and:

• If the cancellation is made within six weeks before the booking date, you’ll get an 80% refund after deducting the bank transfer charges.
• If the cancellation is made 15 days before the booking date, you’ll get a 50% refund after deducting the bank transaction charges.
• If you have already joined the Ayurveda treatment after making the full payment, there will be no refund of the payment or advance fee.

There will be no refund or discount in case of No Show, Late Check-in or Early Check-out within the reserved duration.

If you have used a Credit Card, Net Banking or any other mode for making the payment, the refund will be issued only through our bank account to your bank account, however the refund amount will be credited to any other sources under any circumstances. Refunds are generally processed and issued within 2 to 3 weeks from the cancellation date.

Refund payments shall be made only in Indian Rupees since disbursement out of India in Foreign exchange is not granted by the Reserve Bank of India.

Dispute of Payment

If any dispute on terms of payment occurs between you and Sivasoorya Ayurveda Healing Ashram, both parties shall take the initiative to resolve the issue in friendly terms.

Authenticayurvedacentre.com Details

The full name of Authenticayurvedacentre.com is Sivasoorya Ayuryoga Heritage Pvt. Ltd. aka Sivasoorya Ayurveda Healing Ashram.

Authenticayurvedacentre.com’s registered address is Vandithadam, Pachalloor P O, Thiruvananthapuram, Kovalam, Kerala, India.

You can contact Authenticayurvedacentre.com by email to info@sivasoorya.com.